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» What's the difference between the Option Advisor newsletter and your "Alert Services?"
Answer: The Option Advisor is a monthly publication with weekly Hotline updates. The Specialized Service recommendations we provide in our "Alert Services" may be sent whenever the indicators are ripe for a trade. [Back to Main Help Page]
» What are "Alert Services?"
Answer: These services employ various strategies in real-time and are delivered to you by fax or email as soon as the opportunity presents itself. [Back to Main Help Page]
» How are Alert Services different from online services?
Answer: There is little difference, because we immediately notify you of web updates for your subscription. Alert services are each different from one another, and you should contact an Account Representative for details*. [Back to Main Help Page]
» How long do I have to enter trades?
Answer:

In the Option Advisor, you typically have seven (7) days to enter the trade.

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» What happens when the window of opportunity has passed?
Answer:

Don't chase positions. Wait for the next trade.

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» When will I be automatically billed for auto-charged services?
Answer: You will be billed on your service's expiration date to ensure its continuity. [Back to Main Help Page]
» What happens when my subscription expires?
Answer: You will receive no further updates of any kind including follow-ups on open positions. You are entirely responsible for any interaction with your broker. [Back to Main Help Page]
» Why did I receive a closeout for a trade that I didn't receive?
Answer: As a new subscriber, you have immediate access to all the updates and follow ups, even for trades opened prior to membership. [Back to Main Help Page]
» When I subscribe to a new Alert Service, will my broker know to trade this for me?
Answer: No. You must contact your broker and inform him of this addition. [Back to Main Help Page]

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